Terms and Conditions
Effective Date: 16/12/2024
Welcome to Sweeney Pups These Terms and Conditions (“Terms”) govern your use of our website and the services we provide. By using our website or booking our services, you agree to these Terms. Please read them carefully.
1. Definitions
- “We”, “us”, “our” refers to [Business Name].
- “You”, “your” refers to the customer or website user.
- “Services” refers to the dog grooming services provided by us.
2. Booking and Appointments
- Appointments can be made via [insert booking method, e.g., phone, email, online form].
- Bookings are subject to availability. We reserve the right to reschedule or cancel appointments if necessary, but we will notify you as soon as possible.
- Cancellations or rescheduling must be made at least 24 hours in advance. Late cancellations may incur a fee.
3. Payment
- Payment is due at the time of service unless agreed otherwise.
- We accept cash, credit/debit card and BACS
- Prices are listed on our website or provided upon enquiry. We reserve the right to change our prices at any time but will notify you of any changes before your appointment.
4. Health and Safety
- You must inform us of any medical, behavioural, or grooming issues your pet may have before the appointment.
- We reserve the right to refuse services if your pet poses a risk to our staff or other animals.
- For the safety of all pets, we require proof of up-to-date vaccinations where applicable.
5. Liability
- While we take every precaution to ensure the safety and wellbeing of your pet, we are not responsible for pre-existing conditions or any issues that arise as a result of undisclosed health concerns.
- You agree to indemnify us against any loss, damage, or injury caused by your pet during the appointment.
6. Use of Our Website
- The content on our website is for informational purposes only and may not be copied, reproduced, or distributed without our consent.
- We do not guarantee that our website will always be available, secure, or free from errors or viruses.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
8. Complaints and Feedback
If you are dissatisfied with our services, please contact us. We aim to resolve all complaints promptly and fairly.
9. Changes to These Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting to our website. By continuing to use our services, you accept the updated Terms.
10. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Information
If you have any questions about these Terms or need further assistance, please contact us
